Cost of Labor

Technicians should cost no more than 40% of labor sales, fully loaded. “Labor time is like inventory. If your tech is on the floor for 45 hours, you have 45 hours of labor inventory. If you can’t sell it, don’t inventory it. A good tech should crank out a minimum of $25 000 in sales or 90% of the time he is on the floor” “If he does not do courtesy checks, it is his fault. If there are no cars it’s my fault. If the service advisor can not sell it is his fault”