Friday, May 29, 2009

Closing Call for GM

I hate to sound like a broken record, but car dealers have been throwing us tire dealers under the bus for years. You’re still here.

I just got screwed by the small GM dealer down the street who got out, before he got the "letter". My $1900 check had been "ready" and not signed for the last 3 months and after 30 years in a relationship; they vacated owing me $1900. Way back I knew he was going to screw me and he knew it to…so I took his customers. Slowly, and one by one, I took them….and gave them things he couldn’t, like a positive experience and value for money. I took the targets off women’s backs and added some living plants to the waiting room. I no longer hesitated to throw a manufacturer under the bus, when their product didn’t live up to expectations and then I thanked them for their business.

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